About LiveHelpNow Help Desk
Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. The app allows interact action directly with website visitors in the same way you would in a traditional retail...
Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. The app allows interact action directly with website visitors in the same way you would in a traditional retail store.
App Highlights:
- Monitor all visitors to your website in real time
- See where visitors are coming from, whether is is search engine query or link referral
- Get insights into visitor's geographical location and browser information
- Accept chat requests and close sales
- Proactively invite browsing visitors to chat
- Handle multiple chats simultaneously
- Transfer active chat session to other operators or departments on your LiveHelpNow account
Note: You must have an active LiveHelpNow account to use this app.
Previous Versions
Here you can find the changelog of LiveHelpNow Help Desk since it was posted on our website on 2014-03-05 00:45:29.
The latest version is 1.191012 and it was updated on 2024-04-19 18:28:00. See below the changes in each version.
LiveHelpNow Help Desk version 1.191012
Updated At: 2022-03-17
Changes: UI/UX improvements.
LiveHelpNow Help Desk version 1.936
Updated At: 2021-11-02
LiveHelpNow Help Desk version 1.932
Updated At: 2021-10-12
Changes: 1. Fixed bugs related to dark mode.
2. Proactive sms invitation - you can enter target phone number now.
3. Fixed bugs related to ticket list not loading
4. General user interface improvements
LiveHelpNow Help Desk version 1.922
Updated At: 2021-10-06
Changes: Fixed many bugs in regards to:
- dark mode
- chat file upload
- user interface (for ex. dropdown scrolling issues)
New version introduces following features:
- invite visitor through SMS invitation
- add callback through mobile app
- tickets are accessible through mobile app. They can be also created through the app.
LiveHelpNow Help Desk version 1.868
Updated At: 2020-04-20
Changes: 1. Fixed bugs related to the Android 10 - app can not be launched anymore.
2. Fixed bugs related to the PUSH Notifications.
LiveHelpNow Help Desk version 1.853
Updated At: 2020-04-03
Changes: Load more button has been added at the bottom of call logs list.
LiveHelpNow Help Desk version 1.816
Updated At: 2019-09-23
Changes: 1. Bugfix - text might be cut-off on chat messages.
2. Implemented request file and file/image upload feature for chat.
3. Repeated chat notifications feature in settings.
4. Added phone call feature (callback) and duration support for call notes.
5. Callback delete support.
6. Callback assignment related bugfixes.
7. Implemented engage translation for chat.
8. Implemented tags support for callback.
9. Implemented e-mail chat transcription feature.
10. User interface improvements.
LiveHelpNow Help Desk version 1.14
Updated At: 2013-02-19
Changes: Added Knowledge lookup integration for Knowledge system subscribers.,You may now search your knowledge to lookup articles and quickly send links to them in chat.
LiveHelpNow Help Desk version 1.14
Updated At: 2013-02-19
Changes: Several fixes and updates
Disclaimer
Official Google Play Link
We do not host LiveHelpNow Help Desk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for LiveHelpNow Help Desk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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